Monitor - Full Time

The Monitor is responsible for supervising family visits at the Family Learning Place in a safe, culturally respectful, and trauma-informed manner. This role ensures the wellbeing of children during visits, supports positive family interactions, and documents observations accurately for internal records and ministry reporting. Monitors uphold Eagle Heart Centres mission by providing a welcoming, non-judgmental environment while maintaining firm boundaries, safety standards, and compliance with program policies.

Education: Minimum Grade 12, post-secondary education in Human Services, Youth Care, Social Work, Indigenous Studies, or a related field is an asset.  Experience working with children, families, or in a human services environment an asset.

Qualifications

Working knowledge of cognitive disabilities (FASD, ABI, developmental delays) and the ability to support clients impacted by intergenerational trauma, addictions, and housing instability.

Awareness of mental health, domestic violence, and community barriers affecting adults with complex needs, with the capacity to navigate healthcare, justice, housing, and social service systems on behalf of clients.

Clear and respectful communication skills for engaging clients, families, cultural supports, staff, and community partners.

Ability to respond to crises with calm de-escalation, implement safety planning, and apply solution-focused problem solving in high-stress environments.

Strong organizational skills, with accuracy in documentation, reporting, and proficiency in Microsoft Office and case management databases.

Provide a Criminal Record Check/Vulnerable Sector Check

Valid Class 5 Drivers Licence and reliable insured vehicle

Eagle Heart Centre is more than just a caring organization; we are a community of bold thinkers. We are currently in an exciting period of growth, expanding our programs and strengthening our team to better support the communities we serve.