Medical Office Assistant

The Medical Office Assistant working directly with our RN. You will be an integral member of the healthcare team, supporting the daily administrative and clinical operations of the clinic and a deeply ethical individual with strong front office customer service skills. The MOA will ensure smooth and efficient patient flow through the practice by triaging phone systems, managing appointments, maintaining medical records, preparing examination rooms, and assisting with clinical tasks.

Full-time Temporary position with the possibility of extension beyond 1.5 years.

Reception duties including answering calls, appointment scheduling, registration, voicemail, and patient flow.

Triage phone systems and manage high patient inquiry volumes.

Rooming patients and escorting them to examination rooms.

Prepare examination rooms, ensuring cleanliness and readiness for patient care.

Assist physicians and nurses during minor procedures or chaperone physicians as needed.

Referral management, tracking specialist responses, and coordinating follow-up appointments.

Clerical tasks such as sorting, filing, and managing medical documents.

Accuro task management and EMR documentation.

Collect urine samples and conduct basic urinalysis when requested.

Process and record payments for uninsured services as applicable.

Maintain patient confidentiality and ensure compliance with HIPA and privacy legislation.

Process incoming and outgoing mail, faxes, and electronic

Collect and process payments, reconcile records as needed.

Assist in calling patients with normal lab or test results as instructed by physicians.

Document patient interactions and complete tasks accurately in the EMR.