Leisure Program Facilitator Permanent Part-Time

Reporting to the Leisure Services Manager, the Leisure Program Facilitator provides front-line support to patrons by greeting, assisting, and sharing program information. The role includes setting up, taking down, and facilitating scheduled activities, classes, and events. This position plays a key role in delivering high-quality leisure and arts programming through strong customer service and program facilitation.

RESPONSIBILITIES

Plan ahead to ensure smooth transitions between programs and activities

Facilitate programs in a structured and timely manner

Ensure all materials and spaces are prepared prior to program start

Provide accurate and friendly information about leisure services and program schedules

Process registrations, attendance, and admissions accurately

Support program delivery through cleaning, setup, and participant engagement

Foster an inclusive and welcoming environment for all participants

Handle payments and transactions; prepare basic reports as needed

Adhere to all safety and facility/City operating policies

Adhere to time-sensitive schedules and assigned duties

Maintain attendance records and program logs

Sticking to a time sensitive schedule

Other duties as assigned

EXPERIENCE

Experience in program delivery or facilitation

Basic data entry or financial transaction experience

Familiarity with leisure, recreational, educational, and arts programming is preferred

Experience planning and delivering arts-based programs such as visual arts, crafts, or cultural workshops

Experience working in a multi-use facility or community setting

First Aid/CPR C certification is an asset

Acceptable criminal record and vulnerable sector reports

ADDITIONAL INFORMATION

Job Status  Permanent Part-Time

Wage  $16.02 - $17.49 (Commensurate with CUPE Local 90 Collective Agreement)

Classification  Unionized, CUPE Local 90