About this role
The IT Level 2 Help Desk Support Technician is responsible for providing technical support and troubleshooting services to Sturgeon Lake Central School staff and students, Education Alliance staff,
and Sturgeon Lake First Nation departments and programs. The successful candidate will maintain technology systems, provide help desk support, administer user accounts, and support the organization's network, security, and cloud-based environments.
Qualifications
Diploma or Certificate in Information Technology, Computer Systems Technology, Network
Administration, Cybersecurity, or a related field.
Minimum two (2) years of experience in a Help Desk, Technical Support, or Systems
Administration role.
Strong troubleshooting, analytical, communication, and customer service skills.
Ability to work independently and manage multiple priorities.
Requirements
Compensation Details
Commensurate on Education and Experience
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