About this role
The Housing Caseworker renders direct casework and conducts assigned group work to assist clients within The Salvation ArmyCrossroads Residential Services policies and programs. The Housing Caseworker also provides supervision and support for clients at Crossroads Transitional Living programs and is part of the Case Management Team for Crossroads Residential Services.
ACCOUNTABILITIES: 1. Casework Accountabilities & Client Support Under the direction of the Director of Housing Services or designate, works with clients in exploring and maintaining suitable, appropriate, and affordable housing options (housing stabilization and eviction prevention focus). As part of the Intake Committee, assesses clients' suitability to the program. Develop a realistic and well-documented case plan with the clients, focusing on barriers to housing, SMART goals, early eviction prevention, and community referrals and supports. Builds relationships with community property management companies and private landlords to support the clients and the program. This work includes, among other things, being informed and exploring the rental market, advocating and being a liaison for clients, connecting clients with potential landlords and supporting both parties with the goal of successful housing, viewing potential rental options, etc. Supports property management companies and clients with rental applications and tenancy issues due to behavioural matters and clients barriers to stable housing. Supports clients transitioning from the shelter into the transitional living program (e.g., tour of the building, intake forms, explanation of program guidelines and expectation
Further details regarding the position, including key responsibilities and requirements can be found in the job posting accessible through the application link.
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