Housekeeping Supervisor

The Days Inn & Suites Warman is looking for a Housekeeping Supervisor. The successful candidate will have had at least 2 years working as a Room Attendant in a hotel or another similar business, at least 6 months of supervisory experience. They will be able to provide their own transportation, and have flexibility to work weekdays, weekends & holidays.

Duties include but are not limited to

Internal Hotel Sales by positively representing and promoting the property

Offers guests assistance whenever possible.

Responsible for resolving escalated customer relations issues related to their department

Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotels services and accommodations.

Ensures systems and procedures are in place and followed for guest safety and security

Manage and coordinate the cleaning staff to ensure all rooms are cleaned and maintained according to company standards

Maintain and Exceed Property Cleanliness Ranking

Work with the GM to ensure adequate staff levels

Coordinate with the GM on schedules

Coordinate with the GM on the hiring process of new staff members

Train, monitor and coach all new room attendants

Continually monitor and work with room attendants performance

Conduct performance evaluations, coaching and discipline

Establish and maintain positive employee moral

Maintain and Order inventory for the department

Ensure all safety, health, sanitation and departmental procedures are followed

Liaison with Maintenance and Front Desk teams to ensure smooth running operations

All projects assigned by the GM

Assigning Daily Tasks of Room Attendants

Monitor staff performance to ensure highest level of quality

Room inspects all arrival rooms to ensure highest level of quality

Completes daily housekeeping report

Coordinating with the other departments to ensure customer satisfaction

Clean rooms and do laundry as required by occupancy levels