Food Service Supervisor and Kitchen Supervisor

Food Service Supervisor

Specific Skills

Supervise, and coordinate the activities of food servers. Estimate and order ingredients and other kitchen supplies needed. Establish work schedules and procedures for servers. Maintain records of stock, sales and possible food wastage. Supervise food order summaries according to customers order. Ensure that food and service meet quality control standards. May train new hires as food servers. Ensure proper sanitation and food safety standards is followed. May determine related food and labour expense. Handle customer complaints and de-escalate. Resolve customer complaints according to the company policy.

Kitchen Supervisor

Specific Skills

Supervise and coordinate the activities of kitchen helpers. Estimate and order ingredients and other kitchen supplies needed. Establish work schedules and procedures for helpers. Maintain records of stock and possible food wastage. Supervise food preparation and presentation according to customers order. Ensure that food is prepared and cooked to meet quality control standards. May train new hires as kitchen helper. Ensure proper sanitation and food safety standards is followed. May determine related food and labour expense. Oversee kitchen equipment and coordinate maintenance for repairs as needed. Support menu planning, cost control, and budgeting efforts. Cooperate with management and front-of-house staff for smooth operation and timely service. Handle any issues or conflicts that arise within the kitchen area.