About this role
We're looking for an agile and passionate individual who is looking to develop their leadership skills, to come on board as a Financial Services Supervisor in Saskatoon.
In this role you will be responsible for recruiting, developing, coaching, and empowering a team of Financial Services Representatives who will in turn deliver a world-class experience to our valued members.
How you'll spend your time
- Leading a team of Financial Services Representatives
- Helping the team achieve personal, departmental, and organizational goals
- Providing regular and ongoing observational coaching, assisting with goal setting, and conducting performance reviews for all team members
- Actively participating in the development, monitoring, and adherence to Conexus targets, goals, and budgets
Your experience
- Direct experience with customer service
- Formal or informal leadership exposure
- Demonstrated ability to handle complex issues, such as resolving member complaints or system errors
- Experience with branch operations and retail compliance requirements
- Must be comfortable in establishing and evaluating performance standards, making independent decisions, and coaching others to solve problems.
Requirements
Experience
3-5 Years
Compensation Details
$56,540 - $70,670 with a 7% Short Term Incentive Target
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