Enforcement Dispatcher

The Canadian Public Safety Operations Organization (CanOps) is inviting applications from qualified persons for the position of Full-time Enforcement Dispatcher within our Provincial Emergency Communications Centre (PECC North).

The Enforcement Dispatcher is responsible for monitoring and tracking officer activities with an emphasis on ensuring officer safety. Enforcement dispatchers perform a variety of job functions including running queries, responding to officer emergencies and providing resources and support as needed. We answer and process calls from the public as well as record and dispatch public safety resources for incidents and activities throughout or Province. The Enforcement Dispatcher provides clear, accurate and customer focused communications to assist in efficient and effective monitoring and response.

The successful candidate will be required to complete a full-time, paid training term that consists of both classroom and in house training which can last up to three (3) months. After the successful completion of the training, employees will then work rotational shifts as scheduled, within our emergency communications team.

Conditions of Employment

High School Diploma, Legally entitled to work in Canada, Minimum typing speed 35 WPM, Clear Criminal Record Check, Certified Hearing Test, Ability to work a rotating shift schedule consisting of 12-hour shifts both days and nights, including holidays and weekends.

Skills and abilities

Communicate effectively in English (oral and written), Articulate with clear diction when speaking, Excellent computer skills, Working knowledge of Microsoft Office programs, Deal with confidential information, Multi-tasking, Deal with the public and clients effectively and tactfully.