Client Service Administrator

We are currently seeking an onsite, full-time, permanent Client Service Administrator to join our team.

This is a key client-facing position and an important part of the day-to-day operation of our office. The successful candidate will be the first point of contact for many of our clients and will play an important role in providing the friendly, professional and responsive service our clients have come to expect.

The successful candidate will demonstrate

A history of excellent client service and communication skills

A professional, friendly and approachable manner

Exceptional organization and attention to detail

The ability to manage multiple priorities in a busy office environment

The ability to work independently, take initiative and solve problems

The ability to work collaboratively as part of a small team

Strong judgment, discretion and respect for confidential information

Confidence and professionalism when answering phones and dealing with clients in person

Strong technology skills, including Microsoft Excel, Outlook and Word, along with the ability and willingness to learn new technology, systems and processes

The following would be considered assets

Bookkeeping experience, both manual and computerized

Experience with accounting and tax software

Knowledge of GST, payroll, personal tax and dealing with the Canada Revenue Agency

Previous experience in an accounting, professional services or similar office

We are looking for someone who enjoys working with people, takes pride in being organized and gets satisfaction from keeping a busy office running smoothly. The successful candidate will be comfortable working independently, using good judgment, taking initiative and knowing when to ask for assistance.

The position will commence on a mutually agreed upon date near September 21, 2026.

Salary will be commensurate with experience and qualifications and will be discussed in more detail during an interview.