About this role
About Us
The Conexus Arts Centre is more than just a venueits where the magic of arts and entertainment comes to life. From world-class performances to unforgettable events, we provide the stage for memorable experiences. Were looking for enthusiastic and customer-focused individuals to join our Box Office team and help deliver these extraordinary moments.
What You'll Be Doing
As a Box Office Customer Service Representative, youll be the welcoming face of the Centre, providing top-tier service to our patrons. Your primary responsibilities will include:
Selling tickets through various channels - window sales, phone orders, and mail requests.
Engaging with customers to provide information on showtimes, seating, and directions to the Centre.
Ensuring accurate ticket sales and efficiently managing our ticketing system with basic computer skills.
Handling customer inquiries and resolving any issues with tact and professionalism.
Your friendly approach and attention to detail will create a seamless and enjoyable experience for every visitor..
To succeed in this role, you should have
Strong communication and interpersonal skills, with a passion for engaging with the public.
Basic computer skills and familiarity with swipe machines and telephone systems.
A calm and courteous approach to handling challenging situations.
The ability to follow clear procedures and learn quickly through our short-term, hands-on training program.
Flexible day and evening availability.
What We Offer
An exciting, dynamic work environment immersed in the arts and entertainment world.
Opportunities for growth and development.
A chance to contribute to the cultural vibrancy of our community.
Requirements
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