Bartender/Server

Provide professional, responsive and friendly beverage & food service to members / guests

Demonstrate complete and accurate knowledge of the full menu, wine and drink list, dessert menu, specials and buffet items

Spot opportunities to offer suggestions for beverages, refill empty glasses and up-sell to increase sales

Use good judgment and discretion when serving alcohol

Recommend wines to accompany menu items

Stock bar with adequate wines, liquor, beer, pop, juices, fruit, glassware, napkins, straws etc.

Handle complaints with professionalism and tact. Take action if possible or escalate to the supervisor

Maintain a safe and clean bar environment  ensure all glassware and machines are clean, all surfaces are wiped and all equipment is turned off at shift end

Perform thorough close out procedures, including; clean and stock the bar area, remove all garbage and recyclables

Follow all Health & Safety policies and F&B procedures & standards

Requirements

Must have valid Serve it Right certification

Must be available evening and weekends

Must be able to read and communicate well in English

Full knowledge of mixed drinks, wines, liqueurs and cognacs

Ability to mix drinks and know how to prepare a variety of cocktails and fancy drinks

Working knowledge of proper glassware use, handling techniques and garnishing

Pleasant, respectful and professional when communicating with others

Commitment to delivering exceptional service  courteous and friendly

Commitment to teamwork and cooperation

Effectively follow established health & safety / F&B guidelines and policies

Contribute to a positive work environment and demonstrate a positive attitude

Work in an efficient manner while managing multiple tasks and priorities

Excellent communication and interpersonal skills

Ability to build and maintain excellent relationships with diverse people, including kitchen and dining staff

Must be able to step in as server whenever needed