About this role
The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations, ensuring a high level of customer satisfaction, and achieving sales goals. In the absence of the Store Manager, acts as the Manager on Duty (MOD).
Why join our team?
Stimulating and diverse working environment
Competitive compensation, bonus plan and benefits package*
Company matched pension plan*
Tailor-made training program and integration process
Opportunity to continue to develop retail and management skills and pursue a career within the company
Dollarama is a growing Canadian business
- Applicable to full-time employees only.
Daily tasks (but not limited to)
Assisting the Store Manager in daily operations and staff management.
Helping with store merchandizing, shelf stocking and boxing and unboxing daily shipments
Providing exceptional customer service and resolve escalated issues
Training, coaching, and developing employees
Performing cash management, store opening and closing duties as needed
Assigning task to the team
Ensure store safety and cleanliness standards are maintained
Conducting managers on duty tasks
making sure daily breaks, time and attendance are taken
Conducting regular performance evaluations and providing feedback to staff
Ensuring adherence to company policies, procedures, and safety standards
Implementing and maintaining visual merchandizing standards based on company strategy
Responsible for the hiring and performance management process
Requirements
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