Regional Manager, Operations

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Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

This Regional Manager Operations position is located in the Fort Smith Region and the incumbent is responsible for ensuring the efficient operations of the Regions' space, equipment, leases and security to all physical buildings, appropriate fleet management, disaster management, communications system management, environmental management and custodial, housekeeping, central services reprocessing (CSR), and dietary services. The incumbent is responsible for ensuring the continuing functionality of all facilities, thus impacting the work environments of virtually all staff and clients of the Fort Smith Region. The Manager collaborates with other departments and non-government organizations within the Region and across the GNWT to ensure service delivery and meet the requirements of the organization.

The incumbent is responsible for an annual operating budget of $1,675,399 and a staffing group of 25 with 16 direct reports. Direct reports include the following positions: Regional Supervisor Dietary Services, Supply Processing/Distribution Technician, Facilities Maintainer, and 13 Housekeeping, Laundry staff, and Relief staff. The incumbent provides support and operational direction to a multi-disciplinary work force, and through recruitment and retention efforts ensures adequate staffing for the provision of safe, competent, and consistent health care to clients in the Fort Smith Region. The incumbent is responsible for recruiting, hiring, and managing a skilled workforce. The decisions and recommendations made by the incumbent may have a direct impact on the effectiveness and efficiency of human resources, program and service delivery, and financial budgets.

Typically, the above qualifications would be attained by:

A degree in business administration or property management with two years facility management and supervisory experience.  A valid class 5 driver's license and satisfactory driver's abstract. Health care facilities management, operational management, project management, and/or contract management certification(s), preferred.  Experience in a cross-cultural setting is preferred. Experience in a Northern cold weather environment preferred.  Equivalent combinations of education and experience will be considered.

GNWT Inquiries

Inquiries Only

Fort Smith HR Client Service Centre

Department of Finance

Government of the Northwest Territories

195 MCDOUGAL ROAD

BOX 876

FORT SMITH, NT  X0E 0P0

Tel (867) 872-6500

Fax (867) 872-3298

[email protected]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Indigenous Employment Policy

Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.

Criminal Records Check

Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Driver's License Requirement

A mandatory requirement for this position is a valid Class 5 Driver's License

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility

Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalencies

Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis.  For a full list of equivalencies that will be considered for this role, please contact human resources.

Job Opening Information

Job Opening ID # 28142

Closing Date: August 19, 2026 - 23:59, Mountain Time

Salary Information

The salary for this position starts at $56.99 per hour (approximately $111,130 per annum) plus an annual Northern Allowance of $7,100.