Quality Specialist, Primary, Community and Acute Health Services

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Department Information

The Department of Health and Social Services works under the direction of the Minister and Deputy Minister, in partnership with the Health and Social Services Authorities, to support the health and wellbeing of people across the NWT through planning, development, evaluation and reporting on program and service delivery.

HSS is committed to the development and provision of quality services in such a way as to make the best use of public resources, ensure the sustainability of the system, focus on client safety and best practices and promote positive health and social outcomes. HSS strives to continually improve the health and social service system to ensure best health, best care, and a better future for the people of the NWT.

Job Information

Located in Yellowknife, the Quality Specialist Primary, Community and Acute Health Services (Quality Specialist) reports to the Manager, Health Quality Improvement and Assurance, and will conduct research and analyses along with providing recommendations on issues related to the delivery of primary community and acute health services in the NWT. Through the use of sound planning, monitoring and evaluation techniques the incumbent ensures that all health services are designed and delivered effectively, efficiently and meet the needs of NWT residents.

Working closely with the Health and Social Services Authorities (HSSAs), the Quality Specialist is accountable for the planning, monitoring, implementation and/or refinement of primary, community and acute health care services and for the promotion of health services that are consistent with the established policies, standards and guidelines and with the Strategic Framework for the Northwest Territories Health and Social Services (HSS) system.

Key Responsibilities

Provide advice on program requirements regarding primary, community and acute health services.

Monitor, implement and/or refine territorial-wide primary, community and acute health care services and standards to ensure the services meet national quality standards and are delivered in the most effective and efficient manner.

Ensure that departmental strategies are met through effective placement, coordination and rationalization of primary, community and acute health services in the NWT.

Support the division, directorate and/or the Minister through investigating and/or addressing issues, developing correspondence, writing briefing notes, developing submissions or position papers.

Key Qualifications

A degree in and health and social services related field and three (3) years of relevant experience including one (1) year of experience in a primary, community, or acute health services environment.

Registration with an applicable NWT regulatory body if a regulated healthcare professional.

GNWT Inquiries

Inquiries Only

Department of Finance

Government of the Northwest Territories

YELLOWKNIFE CENTRE 5TH FLOOR

BOX 1320 YELLOWKNIFE NT X1A 2L9

Tel (867) 767-9154 Extension 14106

Fax (867) 873-0445

[email protected]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Indigenous Employment Policy

Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.

Criminal Records Check

Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility

Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalencies

Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis.  For a full list of equivalencies that will be considered for this role, please contact human resources.

Job Opening Information

Job Opening ID # 28397

Closing Date: October 15, 2026 - 23:59, Mountain Time

Salary Information

The salary range for this position is from $59.62 per hour to $71.22 per hour (approximately $116,259 - $138,879 annually) plus an annual Northern Allowance of $3,700.

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