Case Aid (1 Year Term)

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Limited Competition

This job opening is limited to residents living within 25 kilometres of Behchoko, NT.

Department Information

The Tlicho Community Services Agency is a unique organization responsible for the delivery of education, health and social services within the Tlicho region. The Tlicho Community Services Agency's vision 'Strong Like Two People' is a metaphor for the desire by community leadership to build an organization, and create programs and services that recognize the strength and importance of two cultures.

Job Information

The Case Aide provides direct support to the Child and Family Services (CFS) team in Behchoko and surrounding Tlicho communities, including Gameti, Whati and Wekweeti. Reporting to the Supervisor, Child and Family Services, the Case Aide supports Community Social Services Workers in delivering safe, culturally responsive and family-centered services to children, youth and families.

The successful candidate will contribute to a trauma-informed, strengths-based, family-centered and culturally safe approach to service delivery.

Key Responsibilities

Support children, youth and families in maintaining positive and healthy family relationships.

Provide transportation and  escorts for children and youth to appointments, placements and supervised visits.

Support supervised access visits, home visits and family reunification activities.

Assist with placement and long-term planning.

Complete documentation, referrals, reports and other administrative tasks.

Assist with case conferences, meetings and culturally based activities.

Work collaboratively with CFS staff, families, community partners and other service providers.

Perform other related duties as required.

Key Qualifications

High school diploma or recognized equivalent.

At least one year of relevant experience in community services, customer service, clerical/administrative work, or working with children or youth.

Valid Class 5 driver's license.

Equivalencies may include

Adult high school completion certificate (where recognized)

In some cases, a combination of education and relevant experience may be accepted if the employer's hiring policy allows it.

Experience equivalents (at least one year, paid or sometimes volunteer):

Community experience

Volunteer with a nonprofit, Community outreach programs, Recreation or community center programs

Customer service experience

Retail sales associate, Cashier, Front desk/reception, Call center representative, Hospitality or food service

Clerical experience

Administrative assistant, Office assistant, Data entry clerk, Records or filing clerk, Receptionist

Child/youth experience

Daycare or childcare assistant, Camp counselor, After-school program leader, Youth mentor, educational assistant, Coaching or tutoring children/youth

Working Conditions

Regular interaction with children, youth, families and community members who may be experiencing complex or challenging circumstances.

Local and regional travel may be required, including transportation of children and youth.

Work may involve home visits, community-based services and supervised family access.

The position requires flexibility, sound judgment and the ability to respond appropriately to changing client and family needs.

The GNWT offers a competitive salary, an annual northern living allowance, a generous defined benefit pension plan, and health/dental benefits in addition to relocation assistance. For more information about living and working in the Northwest Territories. please visit our benefits page or NWT Tourism.

GNWT Inquiries

Inquiries Only

Tlicho HR Client Service Centre

Department of Finance

Government of the Northwest Territories

NISHI KHON BUILDING, 2nd FLOOR

BOX 419

BEHCHOKO  NT  X0E 0Y0

Tel (867) 392-3053

Fax (867) 392-6861

[email protected]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Term Position

This job opening is for a 1 year Term.

Indigenous Employment Policy

Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.

Criminal Records Check

Candidates must provide a satisfactory vulnerable sector check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility

Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalencies

Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis.  For a full list of equivalencies that will be considered for this role, please contact human resources.

Transfer Assignments

Transfer Assignments may be considered.

Job Opening Information

Job Opening ID # 28320

Closing Date: September 25, 2026 - 23:59, Mountain Time

Salary Information

The salary range for this position is from $36.53 per hour to $43.61 per hour (approximately $71,233.50 - $85,039.50) plus an annual Northern Allowance of $5,536.