About this role
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
How to Apply
By mail: 71 Orchid Crescent Sherwood Park, Alberta T8H2E3
Requirements
Education
College/CEGEP
Experience
1 year to less than 2 years
Compensation Details
$37.50 hourly
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