About this role
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
Personal suitability
- Client focus
- Organized
- Team player
- Ability to multitask
- Time management
How to Apply
By email: [email protected]
By mail: 4196 93 ST suite 201 Edmonton, Alberta T6E5P5
Requirements
Education
Bachelor's degree
Experience
1 year to less than 2 years
Compensation Details
$37.50 hourly
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