Tour Guide

Tasks

• Confirm transportation and accommodation reservations
• Co-ordinate recreation activities
• Describe points of interest, answer questions and supply information
• Resolve itinerary and other problems
• Ensure and monitor luggage transfers
• Assist clients with check-in procedures for accomodation and/or transportation
• Co-ordinate activities with local tour guides or leaders of performance groups
• Assist clients/guests with special needs
• Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Judgement
• Organized
• Reliability

Certificates, licences, memberships, and courses

• Local Tour Guide Certification
• First Aid Certificate

Screening questions

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

How to Apply

By mail: 1423 Centre St.,NW suite 18 Calgary , Alberta T2E2R8