About this role
Tasks
- Develop communication strategies
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Write and edit press releases, newsletter and communications materials
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Screening questions
Do you have experience working in this field?
How to Apply
By email: [email protected]
In person: 200 Main St Manning, Alberta T0H2M0 Between 08:30 AM and 04:30 PM
Requirements
Education
Secondary (high) school graduation certificate
Experience
No experience (will train)
Compensation Details
$22.00 hourly
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