About this role
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive payments
- Sell merchandise
- Answer clients' inquiries and provide information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Dependability
- Honesty
Screening questions
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
How to Apply
By email: [email protected]
In person: 4645 62 Street suite Red Deer T4N 2R4, Alberta T4N2R4 Between 08:00 AM and 04:00 AM
Requirements
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
Experience an asset
Compensation Details
$47,850.00 to $62,500.00 annually
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