About this role
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Professionalism in customer service
Screening questions
Do you have experience working in this field?
How to Apply
In person: 999 gershaw drive sw medicine hat, Alberta T1A7W4 Between 09:00 AM and 04:00 AM
Requirements
Education
No degree, certificate or diploma
Experience
No experience (will train)
Compensation Details
$16.00 hourly
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