About this role
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
Screening questions
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
How to Apply
By email: [email protected]
Requirements
Education
No degree, certificate or diploma
Experience
Experience an asset
Compensation Details
$18.00 to $26.00 hourly
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