About this role
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
How to Apply
In person: Hwy 28 & RR 423 Cold Lake, Alberta T9M1P2 Between 09:00 AM and 05:00 PM
By mail: Hwy 28 & RR 423 Cold Lake, Alberta T9M1P2
Requirements
Education
Secondary (high) school graduation certificate
Experience
No experience (will train)
Compensation Details
$17.00 hourly
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