Director, Carnegie Community Centre and DTES Community Programs (Vancouver, British Columbia (BC), Canada, V6A 4K6)

1 month ago 63

Requisition ID: 32381 


Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.  Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.



The City of Vancouver is seeking an empathic leader and strategic, creative thinker to fill the position of Director, Carnegie Community Centre.  The Director will ensure Carnegie’s programs are responsive and impactful; providing seamless team management and development, exceptional program delivery, and deep alignment with the organization’s mission, vision, and core values. 

Carnegie Community Centre is one of the key components of the City’s commitment to increased focus on diversity, equity and social opportunities; alleviating barriers for all residents well-being. The Centre is a high-profile and innovative demonstration of the leadership role that community Centre’s can play in relation to the social, cultural, and economic development of communities. It is one of the City’s most clearly identifiable strategies for achieving the “Livable, Safe and Vibrant City” vision.


The Carnegie Community Centre is based in Vancouver's Downtown Eastside, a neighbourhood known for its complex social and economic challenges, its resourcefulness in the face of challenges, and its skepticism towards mainstream institutions. For more than forty years, the Carnegie Community Centre has been an integral community resource, offering a safe and welcoming space for low income community members.  Carnegie programs bring together people (staff, board members, partners and volunteers) from the city and people who live and work in the community.  It connects and celebrates people from diverse cultural and economic backgrounds, while always being sensitive to cultural differences as well as being aware and responsive to the changing conditions and emerging issues in the community setting where it works.

Carnegie Community Centre is open 365 days a year.  Its programs provide opportunities and essential services to members of the public. It organizes programs such as its innovative arts, education, cultural sharing, including Indigenous programming, seniors programs, computer skills workshops, seminars, special events and much needed respite.  The food security program offers delicious and nutritious meals at minimal cost.  The Partnerships with community organizations such as Vancouver Library and Capilano University are fundamental to the work of the Carnegie Centre. Without strong and mutually beneficial working relationships based in clear, shared goals and effective planning, the Centre would not be the success it is.


JOB SUMMARY (Main Purpose & Function)  

This is a fast-paced role where you will work collaboratively with the Managing Director, management team and Carnegie Centre staff team.  To be successful in this role, you are well informed and active in the issues of the Centre’s work, well-organized, remain calm under pressure, have great time management skills, and have previous experience building, resourcing and maintaining community programs.  The Director is responsible for overseeing all aspects of established  programs and services at the Centre and at Oppenheimer Park, ensuring they are responsive and impactful; developing new strategic initiatives in consultation with departmental colleagues, staff, board members and community members; providing leadership to the Carnegie staff team; providing leadership more broadly in relation to the City and Centre’s outreach and engagement with the Downtown Eastside and other nearby communities; providing essential and timely information on emerging issues to Mayor and Council; establishing productive relationships with other City departments, colleagues, staff and various community stakeholders, including Indigenous specific organizations, the non-profit sector, other community and educational institutions, government, and the business sector. In addition, the Director manages the annual operating budget and prepares small and large capital expense requests, as well as pursues alternate funding sources and provides oversight of grants and partnerships between the Centre, Community Centre Association, and other levels of government and community organizations.


The Director integrates value based leadership and decision making into the operation of the Carnegie Community Centre: demonstrates openness and transparency; incorporates community development and advocacy into their work; ensures that reconciliation is embedded in all aspects of the centre; leads, supports, coaches, and mentors staff and volunteers to be successful in a service focused environment. 


Key Contacts and Relationships

This is a leadership position within Arts, Culture, and Community Services reporting to the Managing Director, Social Operations.


 Specific Duties/Responsibilities

 Overseeing established programs, envisioning and directing the further growth of the Carnegie Community Centre:

  • Leadership and management of Carnegie Community Centre and Oppenheimer Park programs, and other assigned programs, with oversight of the budget and program decisions affecting services to the Downtown Eastside community.
  • Working collaboratively with the Carnegie Community Centre Association board to establish and implement short and long-range goals and objectives for programs and services to enhance the health and well-being of community members and ensure that programs and services in the Centre remain relevant.
  • Develop and implement strategies that increase synergies and collaboration across program areas for consistent, responsive support and services to participants. 
  • Liaise and collaborate with community organizations and City of Vancouver departments in the development and sharing of best practices regarding programs, services, policies, and procedures, as well as innovative projects to address intractable problems such as poverty, employment, and mental health and addiction issues.
  • Modeling personal excellence and supporting staff to incorporate value based decision making, adaptability, and initiative into their work.
  • Establishing and maintaining policies, procedures and practices to guide work at the Centre.
  • Strategically planning, managing, and evaluating to meet goals and objectives and ensure accountability.
  • Encourage accountability amongst team members through consistent oversight of both individual and organisational performance standards.  Ensuring Centre staff, programs and services are place based and accountable.
  • Ensuring a culture of wellness is prevalent in the work place. 
  • Leading staff through organizational change in response to organizational priorities and shifting needs in the Downtown Eastside community.

 Knowledge, Skills and Abilities:

  • Strong leadership and organizational development skills; broad knowledge and experience in place-based strategies, community development initiatives and programs/services that promote arts, education & culture, food security, social justice, and inclusion.
  • Extensive knowledge of and demonstrated experience of community development principles is essential; experience working with a diverse community including vulnerable populations including; seniors, Indigenous groups, newcomers, LGBTQ2+, and those who experience barriers to social and economic participation in community; knowledge of and demonstrated commitment to anti-racism and de-colonization work.
  • In-depth knowledge of the Downtown Eastside community or communities offering services and programs that address the particular concerns and needs of its community members.
  • Knowledge of the cultures that make up the DTES community with extensive knowledge of Indigenous and Chinese peoples histories and cultures.
  • Demonstrated competency in the management of a community based organization; including human resource management, financial management, administration and program management and evaluation.
  • Knowledge of administrative and employee relations practices, including coaching and mentoring skills, performance and attendance management, and corrective discipline and grievance processes.
  • Demonstrated ability to convene, facilitate and network to build consensus and resolve conflicts with community stakeholders to encourage a beneficial resolution.
  • Excellent verbal and written communication skills; the ability to write coherent proposals and reports and to articulate, reframe and present complex ideas and messages is essential.
  • Ability to create innovative solutions that have an impact on outcomes for City of Vancouver priorities as they relate to vulnerable citizens and the low income community.
  • Ability to demonstrate City of Vancouver's Leadership competencies.


Minimum Position Requirements

  • Post-secondary degree in relevant discipline (social sciences, education, human resources or related subject) supplemented by course work around justice, equity, decolonization and inclusion issues; administration or a related discipline.
  • A minimum of 10 years experience in the social services sector in progressively senior roles, including at least five years’ experience in senior administration leading teams, programs and initiatives in a complex organization preferably in a non-profit or public organization; or an equivalent combination of education and experience.
  • Experience working in Vancouver’s Downtown Eastside (or similar community) is considered an asset

Other Factors:

  • A clear police record check is a requirement of the position.
  • A credit check is a requirement of the position.



All City of Vancouver employees are required to be fully vaccinated as a condition of hire and ongoing employment.  Candidates who are not able to obtain a COVID-19 vaccine for a reason related to a Human Rights Code ground (such as disability) can request an accommodation at any time during the recruitment process.


Business Unit/Department: Arts, Culture and Community Services 

Employment Type: Regular Full Time

Application Close:  Jan. 10, 2022


At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBTQIA2S+ and persons with disabilities are encouraged to apply.  Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion


Before you click Apply now

Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx.. 5-10mins. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.


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